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Terms and conditions

  • All services are for women, men, and children over 13 years old.
  • Reservations: Reservations are recommended to avoid disappointment.
  • A minimum of 1 day’s notice is required to reschedule or cancel.
  • Children: By health and safety requirements, children under the age of 13 are not permitted in the spa. Children between the ages of 14 and 18 must be accompanied by an adult.
  • Check-in: We recommend that you arrive 30 minutes before your scheduled appointment so that you have time to change, relax, and enjoy the facilities in preparation for your treatment.
  • Delays: Unfortunately, arriving late can shorten the duration of treatment, diminishing its effectiveness and enjoyment.
  • Valuables: Although every precaution is taken, the management cannot be held responsible for loss, theft, or damage to
    personal belongings. We ask all guests to take care of their valuables.
  • Payment and Pricing: We accept cash payment in AED and recognize Visa and Mastercard credit cards.
  • Prices and offers are subject to change at any time without notice.
  • There are no refunds of any kind.